- Observatorio Latinoamericano de Regulación, Medios y Convergencia (OBSERVACOM)
- Civil Society
The project seeks to develop a tool -online and automated- to guide and accompany the processes of appeal against censorship or content removal (takedown) by the large online platforms. This tool will provide step-by-step information for making the appeal on the main platforms, but fundamentally accompanying the steps with contextual information and strategic suggestions to increase the chances of success of the claims.
Throughout this process, the system records the characteristics of the appeal, and the user will be asked to share the claim number provided by the platform to monitor the process. This will allow monitoring and collection of data on complaints, including types, countries, etc. This monitoring extends to the results, through automated emails sent to users after specified periods, to request information on the results of the appeal.
Access to general data on complaints will allow research on them, but also identify significant issues and cases. This monitoring will also allow the selection of emblematic cases to which OBSERVACOM can provide personalized support with experts and lawyers, prioritizing those involving the media, journalists and their associations, as well as activists, social organizations and human rights defenders.